What are the hardware & software requirements to read digitalengineeringlibrary.com eBooks?

For Macintosh System Requirements:

• Mac OS X (Panther), Jaguar not supported
  Browsers supported
  o Netscape Ver. 7.1 or above
  o Safari Ver. 1.2.2

For Windows System Requirements:

• Windows 95/98/ME/NT 4.0 SP3 or higher/2000/XP.
  Browsers supported
  o Internet Explorer 5.5 & above
  o Netscape 7 & above

For Linux Requirements:

• We do not currently support these platforms

How are digitalengineeringlibrary.com Articles priced?

The cost to you if you are an Individual subscriber is the purchase price of your eChapter/Article. Once purchased, you can download your Article from the eBook once in Adobe PDF format or read it online on DXReader for a period of 6 months from date of purchase.

The cost to you if you are an Institutional subscriber is the purchase price of your package, which is a group of one or more eBooks. Once purchased, you can read it online on DXReader for a period of one year from date of purchase.

We do not charge for the use of the DXReader. Our eBooks are typically priced less than or equal to the list price of their paper counterparts. Our eBook prices are also less than on-line prices of their paper counterparts, when you consider shipping costs.

Can I try out a free eBook and the DXReader before I make a purchase?

Yes, as a visitor to the site, you can sample preview any article of your choice. As an institution you have the free trial facility for 30-day period.

I'm concerned about privacy. When I buy a book, how is my personal information used?

We never sell or distribute any personal information about our customers or visitors. We feel very strongly about privacy issues. Your personal information is stored securely and used for purchasing purposes only.

How does one purchase an Article from the eBook?

Browse and add to your Shopping Cart

1. In the ‘Choose a Topic’, browse our Article/eChapter selections until you find an Article you would like to subscribe to.
2. Decide whether you want to read it online using DX Reader or download the Adobe PDF format. Select the radio button. and click on Add To Cart. This will bring up the Shopping Cart page with your selection added to the shopping cart.
3. To remove an Article from your shopping cart, check the remove box and click on Re-Calculate.
4. To continue to browse and shop for more eBooks, click on Continue Shopping.
5. To proceed to the checkout, click on Checkout. The Purchase License page will be opened
6. Review the digitalengineering.com User Agreement and click on I Agree, which takes you to the Registration page. If you already are a member, type in your username and password to sign in. If not, click on Register in order to fill in the registration form.
7. Once registered, you have the advantage of "any time" access to your online and Adobe PDF article purchases, which are securely archived in "My DEL."
8. An e-mail is sent to you with your Username and Password.
9. Click on View Cart to go to the Shopping Cart page and if your shopping is over, click on Confirm Order.
10. This will launch the Online Payment page where you can type your credit card details and click on Submit.
11. Your purchases are securely archived in "My DEL." You can access there the articles you have purchased for online viewing, download the articles you have purchased in Adobe PDF format, and browse through your account history.
12. If you are an Institution or Organization interested in subscribing to our eBooks go to Subscription Info. Institutional Subscriptions on our homepage

What type of post-sale Customer Support do you provide?

If you have trouble accessing your account, need technical assistance, have a question or just need more information, simply contact Customer Support, and we will try to provide you with a speedy response.

Is there any registration required before buying an Article?

Yes, registration is necessary. If you are interested in subscribing to our eBooks please go to Subscription Info. on our homepage for more information.

Are there any security standards followed while performing the money transaction?

We only use the credit card or payment information we acquire from you to fulfill your order. All information is stored in a secure database in the United States and access is limited to authorized persons only.

Is there a need to purchase any supporting software?

Our eBooks Articles are available in two formats – Adobe PDF and DX Reader. You can download Articles in Adobe PDF format and can read online in DX Reader. The Adobe Reader is available in a free downloadable format and for online reading we provide DX Reader free of charge.

Who can take the free trial?

If you are an Institution or an Organization, you can use the free trial facility. For this go to Subscription Info. > Institutional Free Trial and register.

As a visitor to the site, you can sample preview any article of your choice.

What are my payment options?

Online Payments:

We accept and American Express, MasterCard, VISA, and Discover for placing online orders.

By Mail or Fax:

Personal / Cashier’s Cheque are accepted. A printable order form is available here.

Note: Individual Subscribers to order online only.