How do I make a purchase with a different credit card number?

To make a purchase with a different credit card number, you first need to log into your account, thereafter, you can proceed with your Article selection. Subsequently when you confirm your order you can edit your credit card information and then submit.

I received a message that my credit card could not be approved for my purchase. What should I do?

There are two possible scenarios that can cause this error message:

• When you filled in your credit card information, you may have entered your name, credit card number, credit card type and/or expiration date incorrectly in the credit card field. If either is not exactly entered as it appears on your card, your transaction will be rejected. To ensure your information was entered verify all of your credit card information properly and then try to repeat your purchase. If you continue to get the same error message, you may need to contact your card-issuing bank.
• Some specific category of international credit cards are accepted like Visa, MasterCard, American Express, Discover. Please check on the Shopping Cart page which cards are accepted.

What is your refund policy?

All Article sales are final. Extreme situations will be considered on a case-by-case basis.