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| FAQS |
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• Still have a Question?
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* The ‘About the Adobe Reader’ section is applicable to only Individual Subscribers.
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What is My Del?
- As an Individual Subscriber, here your purchases are securely archived in "My DEL." You can access there the articles you have purchased for online viewing, download the articles you have purchased in Adobe PDF format, and browse through your account history.
To sign in use the username and password you used when you first created the account. Or, if you had made updates to the original values, then use the newer values instead.
On the My Del page you can view the following facilities:
- Online DX Reader – Click on this link to view the online access shelf, which gives you the list of Articles that you’ve purchased along with the start date and end date. Here click on Read Online to open DX Reader.
- Adobe PDF - Click on this link to view the PDF download access shelf, which gives you the list of Articles that you’ve purchased along with the start date and end date. Here click on Download to one-time download the file onto your computer.
- Account History – Click this link to view your purchase history.
- Update Profile – Click here to make any modifications in your profile.
- As an Institutional sub-account holder, here you can view your Articles with all the additions made by you. To sign in to My DEL use the username and password assigned to you when you first created the account.
On the My Del page you can view the following facilities:
- Annotations – Click on this link to view all the annotations and notes made by you in your Articles.
- Bookmarks – Click on this link to view all the bookmarks made by you in your Articles.
- Update Profile - Click here to make any modifications in your profile.

How do I access my digitalengineeringlibrary.com account?
If you are an Individual user, throughout the site, you can select the link in the upper right-hand corner: MyDel
To sign in use the username and password you used when you first created the account. Or, if you had made updates to the original values, then use the newer values instead.
You can sign in from any computer, e.g., from home or from work. Just remember to use the username and password from your digitalengineeringlibrary.com account.
If you are an Institutional user, you can select the link Log In in the upper left hand corner. To sign in use the username and password assigned to you.
If you are a sub-account holder then throughout the site, you can select the link in the upper right-hand corner: MyDel. To sign in use the sub-account username and password assigned to you.
You can sign in from any computer, e.g., from home or from work. Just remember to use the username and password from your digitalengineeringlibrary.com account.

Why can't I sign in to my digitalengineeringlibrary.com account?
(NOTE: The following explanation assumes that you already have an existing digitalengineeringlibrary.com Account.)
The password or username that is on your account is different than what you're using to sign in.
If you continue to have problems accessing your account, please try the Customer Support.

How do I get my password if I forget it?
In case you forget your password, click on Log In and then click on Forgot Password and submit your username. Your password will be emailed to you instantly. In case of any further enquiries, click on Email Technical Support.

How do I change my password?
- Log into your My Del Account.
- Click on Update Profile.
- Enter your new password in both fields and the Hint(Your password must be at least 6 characters.)
- Click the Update button.
- You have now changed your password.
- You will also receive an email confirming the change.

How do I change my account information? Name, email address, phone, and address etc?
- Log into your My Del Account.
- Click on Update Profile.
- Make the required changes to your account information.
- Click the Update button.
- You have now changed your account information.

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